1. SCOPE

1.1 General

This standard specifies quality requirements for an Education Management System where an educational organization

a) needs to demonstrate its ability to consistently provide education service that meets students’ requirement conforming with applicable statutory and regulatory requirements, and

b) aims to enhance the satisfaction of students and other key stakeholders through effective application of its education system, including processes for continual improvement of thesystem and assurance of conformity to students’ and other key stakeholders’ requirements and applicable statutory and regulatory requirements.

1.2 Application

All requirements of this Standard are generic and are intended to be applicable to all educational organizations, regardless of type, size and education service provided.

Where any requirement(s) of this standard cannot be applied due to the nature of an educational organization and its service, this can be considered for exclusion. Where exclusions are made, claims of conformity to this standard are not acceptable unless these exclusions are limited to requirements within 7, and such exclusions do not affect the organization’s ability or responsibility to provide education service that meets student and applicable statutory and regulatory requirements.

2. REFERENCES

The standard given below contains provision which, through reference in this text, constitutes provision of this standard. At the time of publication, the edition indicated was valid. All standards are subject to revision, and parties to agreements based on this standard is encouraged to investigate the possibility of applying the most recent edition of this standard.

IS/ISO 9000 : 2005 Quality management systems — Fundamentals and vocabulary