New Standard from Last Update.

NATIONAL FOREWORD

This Indian Standard which is identical with ISO 21620 : 2021 ‘Tourism and related services - Heritage hotels – Equipment and service requirements’ issued by International Organization for Standardization (ISO) was adopted by the Bureau of Indian Standards on the recommendations of Travel, Tourism and Hospitality Related Services Sectional Committee and approval of the Service Sector Division Council.

Heritage hotels are a popular option among tourists looking for a distinctive and educational stay since they combine history, culture, luxury, and individualized experiences. The educational aspect of heritage hotels is another key attraction. Guests have the opportunity to learn about the history, traditions, and architectural wonders associated with the property and its surroundings. The historical significance of these hotels provides a platform for cultural exploration, enabling tourists to gain a deeper understanding of the heritage and traditions of the destination.

In recent years, there has been a noticeable rise in the demand for heritage hotels, accompanied by increased availability. These establishments have garnered attention from cultural tourists who specifically choose them as their preferred accommodation, as well as from hotel investors and developers.