IS 18645 : 2024/ISO 44004 : 2021 Collaborative Business Relationship Management - Guidelines for Large Organizations Seeking Collaboration with Micro, Small and Medium-Sized Enterprises (MSMEs)
NATIONAL FOREWORD
This Indian Standard which is identical to ISO 44004 : 2021 'Collaborative business relationship management guidelines for large organizations seeking collaboration with micro small and mediumsized enterprises MSMEs' issued by International Organization for Standardization (ISO) was adopted by the Bureau of Indian Standards on the recommendations of Business Services Sectional Committee, and approval of the Service Sector Division Council.
The standard provides the guidance for large organizations seeking to engage micro, small, and medium-sized enterprises (MSMEs) within their collaborative relationship programs. The standard is based on the 12 collaborative relationship management principles outlined in ISO 44001. It emphasizes the importance of adapting approaches to accommodate the unique requirements and capabilities of smaller organizations. Key aspects such as relationship management, collaborative leadership, and risk management are highlighted as essential for successful collaboration between large organizations and MSMEs.
The standard underscores the significance of structured processes in managing and sustaining collaborative relationships. It stresses the need for systems and processes, whether internal or jointly developed, to support ongoing monitoring and development of competence and behaviors.
The text of ISO standard has been approved as suitable for publication as an Indian Standard without deviations. Certain conventions are, however, not identical to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words 'International Standard' appear referring to this standard, they should be read as 'Indian Standard'; and
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current practice is to use a point (.) as the decimal marker