ICS 03.120.10                          MSD 02

Reaffirmed 2020

NATIONAL FOREWORD

This Indian Standard (Fourth Revision) which is identical with ISO 9000 : 2015 ‘Quality management systems - Fundamentals and vocabulary’ issued by the International Organization for Standardization (ISO) was adopted by the Bureau of Indian Standards on the recommendation of the Quality Management Sectional Committee and approval of the Management and Systems Division Council.

This standard was first published in 1988 and subsequently revised in 1994, 2000 and 2005. This standard is being revised again for adoption of ISO 9000 : 2015 version.

The text of ISO Standard has been approved as suitable for publication as an Indian Standard without deviations. Certain conventions are, however, not identical to those used in Indian Standards. Attention is particularly drawn to the following:

Wherever the words ‘International Standard’ appear referring to this standard, they should be read as ‘Indian Standard’.